SF Green Space uses Wonolo to find the help they need much faster.

Kylie Herrada

Operations Coordinator

About SF Green Space

SF Green Space, located in the heart of San Francisco’s SoMa district, is a polished and contemporary venue for meetings and corporate events. Steps from the Moscone Center and the San Francisco Museum of Modern Art, SF Green Space provides high-quality service, state-of-the-art technology, dedicated expertise, and staff that goes above and beyond to make each client’s event flawless and unforgettable.

Since 2014, SF Green Space has worked with Wonolo to find the on-site staff it needs to run its meetings and special events successfully, from setting up rooms and chairs, helping with catering and greeting guests at the door, in addition to administrative work, such as scanning and filing.

The Challenge

Prior to partnering with Wonolo, SF Green Space would rely on their own personal networks to find help. For the two team members charged with finding this extra help, it became clear that this was not a sustainable long-term approach as SF Green Space grew from managing just one meeting space to three. Juggling the management of three event spaces, the company often found itself in need of a comprehensive on-demand staffing service.

Enter Wonolo

Since working with Wonolo, SF Green Space has been able to access the pre-vetted workers it needs to ensure successful events for its clients, being able to book talent days in advance or even up to the last minute – a key benefit for the company given its always-shifting staffing needs. Kylie Herrada, Operations Coordinator of SF Green Space commented, “Being an event/meeting venue in the city, we have lots of needs for part-time staff to assist with numerous events we host. Wonolo’s online process makes it easy and convenient to post jobs online to fulfill these positions in less than hour or as far out in advance as you’d like.”

Wonolo’s online process makes it easy and convenient to post jobs online to fulfill these positions in less than hour or as far out in advance as you’d like.

Operations Coordinator
SF Green Space

Wonolo is by far one of the most incredible online platforms I have used and ever experienced.

Operations Coordinator
SF Green Space

No matter what operational curveballs come up, Wonolo has been there to help when SF Green Space needed it most. For example, when a staff member called in sick, the company scrambled at the last minute to find a new door greeter. Kylie said, “We really needed someone with a lot of enthusiasm for a high-end client. We got a Wonoloer who was very enthusiastic with a big smile on his face and very articulate. Not only was this exactly what we wanted, but our client was exceptionally pleased and mentioned how great he was.”

88%
average fill rate, surpassing the temp/
contract staffing standard by 2-3x

The Benefits

By leveraging Wonolo, SF Green Space has achieved numerous benefits. Through this approach to on-demand staffing, SF Green Space finds the help they need faster and has a more streamlined process for putting on its events.

  • In addition to accessing qualified talent at a moment’s notice, the company appreciates having full control over pricing by monitoring the wages people are paid based on the work they do.
  • Moreover, the company leverages the ratings system to gain visibility into Wonoloers’ past experience with other jobs on the platform.
  • SF Green Space has also been able to find strong candidates for its full-time positions through the Wonolo platform. Kylie shared, “We had a preferred Wonoloer who was an amazing, positive and hardworking individual. When it was time for us to expand and hire on more staff, we were able to offer him a full-time job with us.”

Regarding her experience with Wonolo, Kylie concluded, “What I really love is the full control you have over pricing, who you hire for the job, and the opportunity it gives for people (Wonoloers) in need of work.” For this busy venue, Wonolo has been an integral part of its success, helping to build SF Green Space’s reputation for top-notch service and highly successful events.

Business

Worker / Wonoloer

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